SMS Follow-Up

98% of Texts Are Read.
Are Yours Sending?

Automated SMS sequences that follow up with every quote lead — instantly and over days — so no car slips through the cracks.

Add SMS — From $29/mo Book a Demo
Features

Automated Follow-Up That Closes Cars

Instant Lead Response

The moment someone submits a quote, they get a personalized text with their estimate and your contact info. Speed wins deals.

7-Day Drip Sequences

Follow up on day 1, 3, and 7 automatically. Most car sales happen on the 2nd or 3rd contact — most yards give up after one.

2-Way Texting Inbox

Leads can reply to your texts and you can respond from a single inbox. All conversations logged and searchable.

Bulk Broadcast Campaigns

Send a text blast to your entire lead list. "Prices up this week — get your quote now" campaigns drive instant callbacks.

Built-In Compliance

Opt-out handling, TCPA compliance language, and do-not-contact lists managed automatically. No legal headaches.

Open & Reply Tracking

See which messages get the most opens and replies. Optimize your sequences based on real data from your audience.

Sample Sequences

What Your Leads Actually Receive

Immediate Follow-Up (Day 0)

Hi John! This is Mike at Cash N Cars. Your 2012 F-150 quote: $650–$950. We offer free same-day pickup. Ready to schedule? Reply YES or call (807) 500-0666
Sent instantly after quote submission

Day 3 Follow-Up

Hey John, still interested in selling your F-150? Scrap prices are strong right now — your offer is still valid. We pick up for FREE. Reply PICKUP to schedule.
Sent automatically on day 3 if no response

3 Messages. 25–35% Recovery Rate.

Built from 18 months of testing across 12+ junk car businesses. The exact cadence and copy that recovers cold leads.

01

Hour 1 — Quote & Acceptance

"Your quote for your 2015 GMC Sierra: $1,200 cash. Free towing. Reply YES to schedule."

Personalized with vehicle, agreed price, and your business name. Sent the moment the quote is generated.

02

Day 2 — Warm Re-engage

"Still thinking about selling your Sierra? $1,200 cash + free towing. We can pick up tomorrow."

Sent only if no acceptance and no opt-out. Stops automatically if they reply.

03

Day 5 — Last Call

"Last reminder — your $1,200 offer expires in 2 days. Call (807) 500-0666 or reply PICKUP."

Scarcity-driven close. Triggers ~12% of late-stage acceptances on its own.

Every Message Knows the Vehicle, Price & Seller

Generic "still interested?" texts get ignored. Ours pull from the lead record automatically — vehicle year/make/model, agreed price, seller's first name, and your yard's name.

  • Vehicle-aware — references the actual car, not a placeholder
  • Price-aware — repeats the agreed offer to anchor the seller
  • Reply-aware — stops the sequence the moment they respond
  • Opt-out compliant — STOP/HELP keywords handled automatically (TCPA-ready)
RECOVERY RATE — 90 DAY ROLLING
Hour 1 message14%
Day 2 message9%
Day 5 message12%
Total recovery vs. no follow-up +35%
New

Every Text Includes a Tap-to-Accept Offer Link

Beyond the message itself, every SMS also includes a unique link to the customer's offer portal. They tap it once and they're on a beautiful offer page — no login, no friction.

Unique link per customer

Every quote generates its own URL. Customers can come back days later — the offer is right where they left it.

Beautiful offer page — no login needed

Pricing breakdown, vehicle details, and your branding. Mobile-first design. No password, no account, no nothing.

Accept & schedule pickup from their phone

One tap on the page accepts the offer. Customer picks a pickup window and the dispatch board updates instantly.

No Surprise Bills. Ever.

Every message and segment is tracked in your dashboard with a simple monthly counter. Know exactly where you stand before you hit your limit.

Monthly counter

"312 of 1,000 SMS used this month" — visible on every dashboard load.

Threshold alerts

Email alerts at 80% & 100% so you can upgrade before sequences pause.

Per-lead history

Every message in/out logged on the lead record with delivery status.

Related
Quote Engine
Generate the leads that SMS follows up on
AI Phone Agent
Answer every call 24/7 — even after hours
Further Reading

Start Following Up Automatically

SMS Follow-Up is included on the Pro plan ($97/mo · 300 messages). Business and Enterprise include more volume.